RETURN POLICY

Returns and Refunds

Except for any products designated as non-returnable, we will accept a return of the products for a refund of your purchase price, less the original shipping costs, provided such return is made within 30 days of delivery and provided such products are returned in their original unopened condition. To return products, you must call 1-877-NIPPONAMERICA or contact our Returns Department to obtain a Return Merchandise Authorization (”RMA”) number before shipping your product. No returns of any type will be accepted without an RMA number.
 
You are responsible for all shipping charges on returned items. You bear the risk of loss during shipment. We therefore strongly recommend that you fully insure your return shipment against loss or damage and that you use a carrier that can provide you with proof of delivery for your protection. All returns are subject to a 10% restocking fee.

Refunds are processed within approximately 3 business days of our receipt of your merchandise. Your refund will be credited back to the same payment method used to make the original purchase on our website.